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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Just Josh

September 10, 2025

5  out of  5
rating by Just Josh
"Had an awesome experience! The agent was very responsive and helped me with all my needs. Thank you!"
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Stephen Daly

September 10, 2025

5  out of  5
rating by Stephen Daly
"Blanca Is the State Farm representative who did A terrific job explaining the details of the policies. She is patient, thoughtful, courteous, and highly professional."
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Hannah Weeren

September 10, 2025

5  out of  5
rating by Hannah Weeren
"I had such a great experience working with Parker! He was incredibly helpful, patient, and made the entire auto insurance process so smooth. He explained everything clearly, answered all of my questions, and took the time to make sure I understood my options. Thanks to Parker, what could have been a stressful process ended up being easy and even enjoyable. I highly recommend working with him—he truly goes above and beyond!"
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Frank Colangelo

September 9, 2025

5  out of  5
rating by Frank Colangelo
"Taylor was awesome. Very efficient with all details."
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Sabrina Mandese

September 3, 2025

5  out of  5
rating by Sabrina Mandese
"I’ve been with this office for over 15 years and have been very pleased with the services provided and the good advice received. Most recently I worked with Bianca on some positive changes to my coverages and she was very helpful."
We responded:
"Sabrina, thank you for your wonderful feedback! I'm happy to know you've been satisfied with our services for over 15 years. It's great to hear Bianca was able to assist you with your coverage changes. We’re always here to help with any future needs!"
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TMC

September 3, 2025

5  out of  5
rating by TMC
"Excellent customer service!"
We responded:
"Thank you! I'm happy you had a great experience with our customer service. We’re always here to help with your insurance needs. Let us know if you need anything else!"
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Gregory Ellis

August 29, 2025

5  out of  5
rating by Gregory Ellis
"We were very pleased with the professionalism with the staff at Joanne Dauphin State Farm's office. Our account manager, William was very knowledgeable and explained the different insurance options and saved us money without sacrificing a higher level of coverage. The decision was made easy to switch to State Farm after having a great experience and we look forward to doing more business in the near future. Thank you."
We responded:
"Thanks Greg we appreciate it!"
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Steven Mitchell

August 26, 2025

5  out of  5
rating by Steven Mitchell
"Parker Bubenheim did a terrific job staying in touch and updating me on revised quotes. He was patient and informative and honest. Ultimately, I chose to go with State Farm based on his service."
We responded:
"Thank you, Steven! I'm happy to hear about your positive experience with Parker. His dedication to keeping you informed and providing honest service is something we truly value. We're grateful you chose State Farm, and we're here for any future needs you might have. Let us know if there's anything else we can assist with!"
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Avery Frey

August 21, 2025

5  out of  5
rating by Avery Frey
"I Spoke with Kylee over the phone, she called me to discuss the drive safe program, and was also able to answer a few additional questions for me. She was very kind and helpful."
We responded:
"Avery, thank you for your feedback! I'm happy to hear that Kylee was able to assist you with the Drive Safe program and answer your questions. We appreciate your kind words and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Kelly Cassell

August 13, 2025

5  out of  5
rating by Kelly Cassell
"She was very professional, informative, kind and helpful. The price was just 300 more than what I pay now. But since im in between jobs I may be calling back to look into options other than auto. Thank you"
We responded:
"Thank you, Kelly! I'm happy to hear that you found the service professional and helpful. If you need to explore different options or have any questions, feel free to reach out. We're here to assist you!"
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Erna Ajanovic

August 12, 2025

5  out of  5
rating by Erna Ajanovic
"KC helped me on my policy today and she was amazing! I transferred agents as I did not have a great experience with my old agent. KC reached out to me via phone call, voicemail and text to welcome me to their office. I called her back and she resolved all my issues and the mess the previous agent left for us to clean up. She did not hesitate to help with anything and got it done very quick. I look forward to working with KC and building a better relationship with my new agent. Thank you so much for all your help today!!!"
We responded:
"Thank you, Erna! I'm so happy to hear that KC was able to assist you effectively and make your transition smooth. It's great to know she provided the support you needed. We’re excited to have you with us and look forward to building a strong relationship. If you need anything else, just let us know!"
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Jenny Abraham

August 7, 2025

5  out of  5
rating by Jenny Abraham
"Joanne was super helpful with getting me the right renters insurance with all the requirements and add on’s I needed! I’d recommend her to any of my friends!!"
We responded:
"Thank you, Jenny! I'm happy to hear that Joanne was able to assist you with your insurance needs. Your recommendation means a lot to us. If you or your friends have any questions in the future, feel free to reach out!"
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Correna Fondale

August 6, 2025

5  out of  5
rating by Correna Fondale
"Taylor was very helpful and went the extra mile to ensure I have the proper coverage I need. I really appreciate the outstanding support!"
We responded:
"Thank you for your review, Correna! I'm delighted to hear that Taylor provided such helpful and dedicated service. We truly appreciate your kind words and are committed to ensuring you have the coverage you need. If there's anything else we can assist with, just let us know!"
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Angela

August 4, 2025

5  out of  5
rating by Angela
"Taylor is always a pleasure to work with. She is professional and efficient. My policy updates and changes are always handled in a timely manner."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Taylor has been professional and efficient in handling your policy updates. We’re committed to providing timely service. Let us know if you need anything else!"
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Dawn Schumann

July 26, 2025

5  out of  5
rating by Dawn Schumann
"My questions were long and complex. She got me all the details I needed. She even spoke with me about getting a Policy for Hospitalizations. Will be calling her back soon about getting info and details."
We responded:
"Thank you, Dawn! I'm happy to hear that you received all the information you needed and that the conversation about hospitalization policies was helpful. If you have more questions or need further details, feel free to reach out anytime. Looking forward to assisting you again soon!"
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Mario Duran

July 25, 2025

5  out of  5
rating by Mario Duran
"Excelente trabajo y atención explicaciones muy claras y me ayudó a conseguir tarifas mucho mejores de las que tenía anteriormente.Muy atenta la señorita Blanca Sanchez.Bendiciones,y no dudo para futuras recomendaciones."
We responded:
"¡Gracias, Mario! Me alegra saber que estás satisfecho con el servicio y las tarifas que obtuviste. Blanca siempre se esfuerza por brindar la mejor atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Bendiciones para ti también!"
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Jacob Thomas

July 25, 2025

5  out of  5
rating by Jacob Thomas
"Joanne’s State Farm office is always extremely friendly and helpful on the phone. I have worked with Parker, Taylor, and Ryan since having State Farm as my auto insurance policy and all three were kind, took the time to explain everything, and helped find a policy that worked for me!"
We responded:
"Thank you, Jacob! I'm so happy to hear that Parker, Taylor, and Ryan have been able to assist you with your insurance needs. Our team is dedicated to providing friendly and helpful service, and it's wonderful to know they made a positive impact. If you ever have more questions or need assistance, feel free to reach out!"
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Angela Brooks

July 24, 2025

5  out of  5
rating by Angela Brooks
"Taylor called me immediately after receiving my insurance inquiry, and got me situated same day with a wonderful rate, with exactly what I was looking for in my coverage and price point! She was prompt, professional, and kind, and I really appreciate the help she provided me with. She made switching over auto insurances a breeze."
We responded:
"Angela, thank you for your review! I'm happy to hear that Taylor was able to assist you promptly and find the coverage you needed at a great rate. It's wonderful to know that the transition to your new auto insurance was smooth and easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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isabelle lima

July 24, 2025

5  out of  5
rating by isabelle lima
"Parker was my agent and he was FANTASTIC! He let me know all of the various options for coverage I had and what they all entailed. I received a much lower monthly rate than my previous auto insurance which is the biggest win of all."
We responded:
"Isabelle, thank you for your wonderful feedback! I'm so happy to hear that Parker provided you with excellent service and helped you find a better rate. Our team is dedicated to offering the best options for your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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sean swain

July 24, 2025

5  out of  5
rating by sean swain
"Matt was very helpful in navigating my policy details"
We responded:
"Sean, thank you for the shoutout for Matt! We greatly appreciate you letting us be your good neighbor."
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Yovana

July 24, 2025

5  out of  5
rating by Yovana
"Very good insurance company. Thank you, Blanca Sánchez, for your excellent service. I recommend them."
We responded:
"Hey, Yovana! Thank you for the recommendation and for mentioning Blanca’s excellent service. We’re so glad you’re happy with your insurance experience here. We truly appreciate your support."
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Tam Tran

July 23, 2025

5  out of  5
rating by Tam Tran
"I typically call into the office to pay for my family’s policy. Everyone at the office that I’ve talked to has been super pleasant compared to other insurance company. Called in today for the usual and Ryan picked up, he answered all of my questions and also provided more insight on how I could save even more on my policy’s. My experience with him has been stellar!!! So glad I switched over to Joanne’s Office."
We responded:
"Thank you for your review, Tam! I'm happy to hear that Ryan was able to assist you and provide valuable insights on your policy. It's wonderful to know that your experience with our office has been so positive. We’re here to help with any future needs!"
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Rick Woodcock

July 23, 2025

5  out of  5
rating by Rick Woodcock
"Fast, efficient, knowledgeable and saved me money."
We responded:
"Thank you, Rick! I'm happy you found our service fast and efficient. It's great to know we could help you save money. If you have any more questions or need assistance, feel free to reach out anytime!"
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Cynthia Tezaris

July 17, 2025

5  out of  5
rating by Cynthia Tezaris
"Ryan was very helpful and knowledgeable!"
We responded:
"Cynthia, thank you for your review! I'm happy to hear that Ryan was able to assist you with his expertise. Our team is dedicated to providing knowledgeable support. Let us know if there's anything else we can do for you!"
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Lindy Kelley

July 15, 2025

5  out of  5
rating by Lindy Kelley
"KC was very knowledgeable helping us change cars on our insurance. Extremely helpful!"
We responded:
"Thank you for your review, Lindy! I'm happy to hear that KC was able to assist you with your insurance. Our team is dedicated to providing knowledgeable and helpful service. Let us know if there's anything else we can do for you!"