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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Alves

Patty Alves

December 4, 2024

5  out of  5
rating by Patty Alves
"I am a new client at Joanne Dauphin’s State Farm agency in Pinellas Park. I met with Mat Cournoyer. From the moment I spoke with him on the telephone and throughout our first meeting he was articulate, responsive, and skilled at reviewing our policies. He guided me through making choices and changes that are suited to my family’s needs. Thank you, Mat! I appreciate you and look forward to your continued support and guidance!"
We responded:
"Hi Patty, Thank you so much for your wonderful review! I'm so happy to hear that Mat was able to assist you effectively and guide you through your policy choices. We truly appreciate your kind words and look forward to continuing to support you and your family! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Ann Denton

December 3, 2024

5  out of  5
rating by Ann Denton
"Blanca was helpful, courteous and patient."
We responded:
"Ann, thank you for your wonderful feedback! I'm happy to hear that Blanca provided you with helpful, courteous, and patient service. We truly appreciate your kind words and are grateful to have Blanca on our team. If you need any further assistance, please don't hesitate to reach out!"
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Don Kirkpatrick

December 3, 2024

5  out of  5
rating by Don Kirkpatrick
"Matt was a pleasure to working with."
We responded:
"Thank you for your thoughtful review, Don! I'm glad to hear that Matt made your experience enjoyable. We appreciate your feedback and look forward to assisting you with any other insurance needs!"
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George Caram

December 2, 2024

5  out of  5
rating by George Caram
"I can’t say enough about my insurance agent. I am 65 years old and believe me I’ve had my share of insurance agents and several different insurance companies and I have never had the service and I’d like to say friendship with any other agent in my lifetime. Absolute courtesy and I don’t know what else to say except I am very happy and lucky to have found this agent! I have dealt with everyone in this office and I have nothing except positive things to say about each and every one! Matt,Parker, Nick, Joanne!!! Exceptional! Highly recommend …"
We responded:
"George, thank you so much for your wonderful review! I'm truly happy to know that you feel such a strong sense of service and friendship with our team. It's fantastic to hear that Matt, Parker, Nick, and everyone in our office have made a positive impact on your experience. We are grateful for your kind words and your recommendation. If you ever need anything or have any questions, please don't hesitate to reach out. We're here for you!"
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Kim McCarty

December 2, 2024

5  out of  5
rating by Kim McCarty
"I have just purchased another car and called to get it covered. Parker could not have been more kind, patient, and helpful to me. I always have questions and he was so great at helping me get just the coverage I needed. Thank you, Parker!"
We responded:
"Kim, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Gabrielle Cameron

November 27, 2024

5  out of  5
rating by Gabrielle Cameron
"I worked with Matt on my bundle of car insurance and renters insurance. He was amazing! He took the time to really explain everything for me and was an absolute pleasure."
We responded:
"Gabrielle, thank you for sharing your experience! I'm glad to hear that Matt was able to assist you with your insurance. It's wonderful that he took the time to explain everything clearly and made the process enjoyable. We appreciate your feedback and look forward to assisting you with any future needs!"
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Barbara Shull

November 27, 2024

5  out of  5
rating by Barbara Shull
"I just switched my Homeowners insurance and used Matt Weighmink at Atlantic Insurance Solutions. I can’t say enough about how awesome he is! Very responsive and saved me literally half of my previous policy! My sister just used him so decided to call him. Best decision! He is awesome and I highly recommend!!!"
We responded:
"Barbara, thank you for sharing your experience! While we’re happy you found a solution that works for you, we’re always here to help with any future insurance needs. If you ever have any questions or need assistance, don’t hesitate to reach out. Best wishes!"
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Brian Mattingly

November 26, 2024

5  out of  5
rating by Brian Mattingly
"Very kind, professional, and knowledgeable."
We responded:
"Brian, thank you for your wonderful review! I'm glad you found our team kind, professional, and knowledgeable. We truly appreciate your feedback and look forward to assisting you with any future needs."
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Russ Ansley

November 20, 2024

5  out of  5
rating by Russ Ansley
"Taylor was remarkable. Following the death of my wife, she made some very valuable recommendations regarding my insurance coverage. Very knowledgeable and helpful!"
We responded:
"Russ, thank you for sharing your experience. I'm glad Taylor could provide valuable recommendations during such a difficult time. Her knowledge and helpfulness are truly appreciated by our team. If you need any further assistance, please don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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A Tato

November 15, 2024

5  out of  5
rating by A Tato
"Always helpful and efficient"
We responded:
"Thank you, A Tato! I'm glad you find our service helpful and efficient. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Richie Sarlo

November 4, 2024

5  out of  5
rating by Richie Sarlo
"Quality customer care, Efficient process"
We responded:
"Richie, Thank you for your wonderful review! I'm glad you found our customer care to be of high quality and our process efficient. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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ann perkins

November 4, 2024

5  out of  5
rating by ann perkins
"Taylor was very helpful and knowledgeable. She discussed various options for auto insurance and was very efficient in setting up my new policy"
We responded:
"Thank you, Ann, for your wonderful review! I'm glad to hear that Taylor was able to assist you efficiently and provide you with various options for your auto insurance. We appreciate your kind words and are grateful to have Taylor on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Yara Castillo

October 29, 2024

5  out of  5
rating by Yara Castillo
"Taylor was a making help. I recently moved down from New York and Taylor made it such an ease when navigating what options were the best for me and my family."
We responded:
"Thank you, Yara, for sharing your experience! I'm happy to hear that Taylor was able to assist you and your family so effectively during your move from New York. We always aim to make transitions as smooth as possible. If you need any further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Joshua Brangers

October 28, 2024

5  out of  5
rating by Joshua Brangers
"Taylor was amazing she was very knowledgeable and helped me with all needs. Just amazing. Tha k you agian"
We responded:
"Thank you, Joshua! I'm glad to hear that Taylor was able to assist you so effectively. Her knowledge and dedication are truly appreciated. If you need any further assistance, we're here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of J&O Dickens

J&O Dickens

October 28, 2024

5  out of  5
rating by J&O Dickens
"Thank you, Taylor for the Great customer service. Much appreciated"
We responded:
"Thank you! We're happy to know that Taylor provided you with great customer service. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Rajesh LS

October 26, 2024

5  out of  5
rating by Rajesh LS
"My experience with Blanca Sanchez at Statefarm was exceptional. Highly recommended!!"
We responded:
"Rajesh, Thank you for your wonderful review! I'm glad to hear that Blanca provided you with exceptional service. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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pop kenny

October 25, 2024

5  out of  5
rating by pop kenny
"Matt treated me great and completed everything efficiently"
We responded:
"Thanks, Kenny! I'm glad Matt could assist you efficiently and provide great service. We appreciate your feedback and look forward to helping you with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Patty Burrows

October 24, 2024

5  out of  5
rating by Patty Burrows
"I contacted State Farm for a problem with insurance for a new vehicle. He responded quickly and it was a pleasure to work with him. Patty Burrows"
We responded:
"Patty, thank you for your wonderful review! I'm glad our team could assist you quickly with your new vehicle insurance. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Rebekah kissel

Rebekah kissel

October 23, 2024

5  out of  5
rating by Rebekah kissel
"Parker the agent that helped me today at State Farm was exceptionally helpful. He put me at ease with my concerns. Thank you"
We responded:
"Parker truly is exceptional and a real asset to this office. I'm glad he could put your concerns at ease. Thank you for sharing your positive experience with us! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Ashley Gasper

October 22, 2024

5  out of  5
rating by Ashley Gasper
"Taylor was wonderful and very helpful with all my insurance needs !! Great team!!"
We responded:
"Ashley, thank you for the excellent review!"
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jane hill

October 18, 2024

5  out of  5
rating by jane hill
"Taylor was VERY helpful and knowledgeable and helped us immensely. I really appreciate her."
We responded:
"Thank you, Jane! I'm so glad to hear that Taylor was able to assist you so effectively. We truly appreciate your kind words and are grateful to have Taylor on our team. If you need any further assistance, please don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Chris Mauro

October 17, 2024

5  out of  5
rating by Chris Mauro
"Great office to work with for insurance. Matt helped me lower my auto insurance significantly and explained all the details with great examples to easily understand the coverage options."
We responded:
"Chris, we're thrilled you had a great experience with Matt at our office! We're pleased he could help lower your auto insurance significantly while explaining coverage options clearly. Your satisfaction is our priority, and we're grateful for your positive feedback. We're here for all your insurance needs! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Vicky Mitchell

October 16, 2024

5  out of  5
rating by Vicky Mitchell
"Transferring from another insurer company, State Farm made our transition smooth and easy! Thank you"
We responded:
"Vicky, I'm so happy to hear that your transition to State Farm was smooth and easy! We strive to make the process as seamless as possible for our customers. If you ever need anything else, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Jeffrey Davis

Jeffrey Davis

October 16, 2024

5  out of  5
rating by Jeffrey Davis
"Mat is very pleasant to work and was very patient with me on my new car policies , explaining all my options on each vehicle ..etc... as I have recently moved here full time ..from Kentucky Also had State Farm there too"
We responded:
"Jeffrey, thank you for your wonderful review! I'm happy to hear that Mat was able to assist you with your new auto policies and provide clear explanations for each vehicle. Moving from Kentucky can be a big transition, and I'm glad our team could make it a bit smoother for you. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Lisa Lobel

Lisa Lobel

October 4, 2024

5  out of  5
rating by Lisa Lobel
"From the beginning Joanne and Matt provided exceptional service. They went over everything answering all my questions. They didn't try to pressure me like other companies did. Having an actual agent that I can talk to was what sold me on State Frarm. They also had very competitive rates."
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that you had a positive experience with our office. Our office is dedicated to providing exceptional service and ensuring all your questions are answered without any pressure. It's great that you found our rates competitive and appreciated having a personal agent to talk to. We're here for any future needs or questions you may have! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"