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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richie Sarlo

Richie Sarlo

November 4, 2024

5  out of  5
rating by Richie Sarlo
"Quality customer care, Efficient process"
We responded:
"Richie, Thank you for your wonderful review! I'm glad you found our customer care to be of high quality and our process efficient. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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ann perkins

November 4, 2024

5  out of  5
rating by ann perkins
"Taylor was very helpful and knowledgeable. She discussed various options for auto insurance and was very efficient in setting up my new policy"
We responded:
"Thank you, Ann, for your wonderful review! I'm glad to hear that Taylor was able to assist you efficiently and provide you with various options for your auto insurance. We appreciate your kind words and are grateful to have Taylor on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Yara Castillo

October 29, 2024

5  out of  5
rating by Yara Castillo
"Taylor was a making help. I recently moved down from New York and Taylor made it such an ease when navigating what options were the best for me and my family."
We responded:
"Thank you, Yara, for sharing your experience! I'm happy to hear that Taylor was able to assist you and your family so effectively during your move from New York. We always aim to make transitions as smooth as possible. If you need any further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Joshua Brangers

October 28, 2024

5  out of  5
rating by Joshua Brangers
"Taylor was amazing she was very knowledgeable and helped me with all needs. Just amazing. Tha k you agian"
We responded:
"Thank you, Joshua! I'm glad to hear that Taylor was able to assist you so effectively. Her knowledge and dedication are truly appreciated. If you need any further assistance, we're here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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J&O Dickens

October 28, 2024

5  out of  5
rating by J&O Dickens
"Thank you, Taylor for the Great customer service. Much appreciated"
We responded:
"Thank you! We're happy to know that Taylor provided you with great customer service. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Rajesh LS

October 26, 2024

5  out of  5
rating by Rajesh LS
"My experience with Blanca Sanchez at Statefarm was exceptional. Highly recommended!!"
We responded:
"Rajesh, Thank you for your wonderful review! I'm glad to hear that Blanca provided you with exceptional service. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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pop kenny

October 25, 2024

5  out of  5
rating by pop kenny
"Matt treated me great and completed everything efficiently"
We responded:
"Thanks, Kenny! I'm glad Matt could assist you efficiently and provide great service. We appreciate your feedback and look forward to helping you with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Patty Burrows

October 24, 2024

5  out of  5
rating by Patty Burrows
"I contacted State Farm for a problem with insurance for a new vehicle. He responded quickly and it was a pleasure to work with him. Patty Burrows"
We responded:
"Patty, thank you for your wonderful review! I'm glad our team could assist you quickly with your new vehicle insurance. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Rebekah kissel

October 23, 2024

5  out of  5
rating by Rebekah kissel
"Parker the agent that helped me today at State Farm was exceptionally helpful. He put me at ease with my concerns. Thank you"
We responded:
"Parker truly is exceptional and a real asset to this office. I'm glad he could put your concerns at ease. Thank you for sharing your positive experience with us! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Ashley Gasper

October 22, 2024

5  out of  5
rating by Ashley Gasper
"Taylor was wonderful and very helpful with all my insurance needs !! Great team!!"
We responded:
"Ashley, thank you for the excellent review!"
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jane hill

October 18, 2024

5  out of  5
rating by jane hill
"Taylor was VERY helpful and knowledgeable and helped us immensely. I really appreciate her."
We responded:
"Thank you, Jane! I'm so glad to hear that Taylor was able to assist you so effectively. We truly appreciate your kind words and are grateful to have Taylor on our team. If you need any further assistance, please don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Chris Mauro

October 17, 2024

5  out of  5
rating by Chris Mauro
"Great office to work with for insurance. Matt helped me lower my auto insurance significantly and explained all the details with great examples to easily understand the coverage options."
We responded:
"Chris, we're thrilled you had a great experience with Matt at our office! We're pleased he could help lower your auto insurance significantly while explaining coverage options clearly. Your satisfaction is our priority, and we're grateful for your positive feedback. We're here for all your insurance needs! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Vicky Mitchell

October 16, 2024

5  out of  5
rating by Vicky Mitchell
"Transferring from another insurer company, State Farm made our transition smooth and easy! Thank you"
We responded:
"Vicky, I'm so happy to hear that your transition to State Farm was smooth and easy! We strive to make the process as seamless as possible for our customers. If you ever need anything else, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Jeffrey Davis

October 16, 2024

5  out of  5
rating by Jeffrey Davis
"Mat is very pleasant to work and was very patient with me on my new car policies , explaining all my options on each vehicle ..etc... as I have recently moved here full time ..from Kentucky Also had State Farm there too"
We responded:
"Jeffrey, thank you for your wonderful review! I'm happy to hear that Mat was able to assist you with your new auto policies and provide clear explanations for each vehicle. Moving from Kentucky can be a big transition, and I'm glad our team could make it a bit smoother for you. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Lisa Lobel

Lisa Lobel

October 4, 2024

5  out of  5
rating by Lisa Lobel
"From the beginning Joanne and Matt provided exceptional service. They went over everything answering all my questions. They didn't try to pressure me like other companies did. Having an actual agent that I can talk to was what sold me on State Frarm. They also had very competitive rates."
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that you had a positive experience with our office. Our office is dedicated to providing exceptional service and ensuring all your questions are answered without any pressure. It's great that you found our rates competitive and appreciated having a personal agent to talk to. We're here for any future needs or questions you may have! - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Tonya Wolf

October 4, 2024

5  out of  5
rating by Tonya Wolf
"Absolutely Love this office! I’ve been going to them for over 8 years and have always been satisfied with everything about State Farm. The agents are super helpful, nice, and very patient! Super happy customer"
We responded:
"Hi Tonya, thank you so much for your kind words! We're glad to have had you with us for over 8 years and are happy to know you've been satisfied with our service. Our team always strives to be helpful, nice, and patient. We're here for any other insurance needs or questions you might have. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Rick and Amy Reinert

October 2, 2024

5  out of  5
rating by Rick and Amy Reinert
"Did a great job for us."
We responded:
"Thank you, Rick and Amy, for your kind words! I'm glad we could assist you effectively. If you need anything else in the future, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Carrie Wade

October 1, 2024

5  out of  5
rating by Carrie Wade
"Mat Cournoyer was amazing!!! He helped so much with understanding my policy. I feel secure and protected with State Farm Thank you Mat!!"
We responded:
"Thank you, Carrie! I'm happy to know that Mat was able to help you understand your policy and make you feel secure and protected with State Farm. We appreciate your feedback and are always here to assist with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Gretchen Vogel

October 1, 2024

5  out of  5
rating by Gretchen Vogel
"I love this State Farm office by J. Dauphin. She called me yesterday to ask if I was ok after hurricane Helena. Imagine that! I got through the storm ok but I had a ton of questions regarding "what if's" & she answered them all while looking up my policy. I also have FEMA flood insurance which they set up for me as well. Joanne gave me real peace of mind. And what's more, earlier in the day Marie called me at work to explain a recent bill for my auto insurance through State Farm. I have a bundle through this office, home & car. These great people couldn't be more professional, kind, & helpful. This is an A1 insurance office in my neighborhood & I'm glad I chose them."
We responded:
"Thanks Gretchen!"
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Amy Harry

September 25, 2024

5  out of  5
rating by Amy Harry
"Great service and Mat is always a pleasure to work with."
We responded:
"Amy, thank you for your wonderful review! I'm happy to know that Mat has been a pleasure to work with and that you are satisfied with our service. If you ever need anything else, feel free to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Kathleen

September 20, 2024

5  out of  5
rating by Kathleen
"So far, so good. Joanne is an absolute joy to work with!!"
We responded:
"Kathleen, thank you for your kind words! I'm glad you're happy with the service so far. It's wonderful working with you, and I'm here for any future needs or questions you may have. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Laurie Ober

September 17, 2024

5  out of  5
rating by Laurie Ober
"Mat did a great job helping me with my insurance decisions. Very respectful and helpful!"
We responded:
"Laurie, thank you for your wonderful review! I'm glad Mat was able to assist you with your insurance decisions. We always strive to be respectful and helpful. If you have any further questions or need assistance, don't hesitate to reach out. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of HD Security Solution

HD Security Solution

September 13, 2024

5  out of  5
rating by HD Security Solution
"Matt help us and explain everything about our policy. Really knowledgeable and friendly, definitely recommend this place for your automotive policy or home."
We responded:
"Thank you for your wonderful review! I'm happy to hear that Matt was able to assist you with your policy and provide clear explanations. We appreciate your recommendation and are always here to help with your auto or home insurance needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
Profile photo of Erika Rodgers

Erika Rodgers

September 13, 2024

5  out of  5
rating by Erika Rodgers
"I just moved back to Florida and signed up for car insurance with Joanne’s agency. This was the best experience I’ve ever had with an insurance agent. Joanne and Nick were both extremely knowledgeable and informative. Excellent communication and customer service. Highly recommend!"
We responded:
"Erika, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. We appreciate your recommendation and are here for any future needs or questions you may have. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"
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Butch Davis

September 6, 2024

5  out of  5
rating by Butch Davis
"Parker was great .Awesome help. Made insurance not suck"
We responded:
"Thank you, Butch! I'm glad Parker could assist you and make your insurance experience better. We appreciate your feedback and look forward to helping you with any future needs. - Joanne Dauphin - State Farm Insurance Agent, Pinellas Park, FL"