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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny Abraham

Jenny Abraham

August 7, 2025

5  out of  5
rating by Jenny Abraham
"Joanne was super helpful with getting me the right renters insurance with all the requirements and add on’s I needed! I’d recommend her to any of my friends!!"
We responded:
"Thank you, Jenny! I'm happy to hear that Joanne was able to assist you with your insurance needs. Your recommendation means a lot to us. If you or your friends have any questions in the future, feel free to reach out!"
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Correna Fondale

August 6, 2025

5  out of  5
rating by Correna Fondale
"Taylor was very helpful and went the extra mile to ensure I have the proper coverage I need. I really appreciate the outstanding support!"
We responded:
"Thank you for your review, Correna! I'm delighted to hear that Taylor provided such helpful and dedicated service. We truly appreciate your kind words and are committed to ensuring you have the coverage you need. If there's anything else we can assist with, just let us know!"
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Angela

August 4, 2025

5  out of  5
rating by Angela
"Taylor is always a pleasure to work with. She is professional and efficient. My policy updates and changes are always handled in a timely manner."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Taylor has been professional and efficient in handling your policy updates. We’re committed to providing timely service. Let us know if you need anything else!"
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Dawn Schumann

July 26, 2025

5  out of  5
rating by Dawn Schumann
"My questions were long and complex. She got me all the details I needed. She even spoke with me about getting a Policy for Hospitalizations. Will be calling her back soon about getting info and details."
We responded:
"Thank you, Dawn! I'm happy to hear that you received all the information you needed and that the conversation about hospitalization policies was helpful. If you have more questions or need further details, feel free to reach out anytime. Looking forward to assisting you again soon!"
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Mario Duran

July 25, 2025

5  out of  5
rating by Mario Duran
"Excelente trabajo y atención explicaciones muy claras y me ayudó a conseguir tarifas mucho mejores de las que tenía anteriormente.Muy atenta la señorita Blanca Sanchez.Bendiciones,y no dudo para futuras recomendaciones."
We responded:
"¡Gracias, Mario! Me alegra saber que estás satisfecho con el servicio y las tarifas que obtuviste. Blanca siempre se esfuerza por brindar la mejor atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Bendiciones para ti también!"
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Jacob Thomas

July 25, 2025

5  out of  5
rating by Jacob Thomas
"Joanne’s State Farm office is always extremely friendly and helpful on the phone. I have worked with Parker, Taylor, and Ryan since having State Farm as my auto insurance policy and all three were kind, took the time to explain everything, and helped find a policy that worked for me!"
We responded:
"Thank you, Jacob! I'm so happy to hear that Parker, Taylor, and Ryan have been able to assist you with your insurance needs. Our team is dedicated to providing friendly and helpful service, and it's wonderful to know they made a positive impact. If you ever have more questions or need assistance, feel free to reach out!"
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Angela Brooks

July 24, 2025

5  out of  5
rating by Angela Brooks
"Taylor called me immediately after receiving my insurance inquiry, and got me situated same day with a wonderful rate, with exactly what I was looking for in my coverage and price point! She was prompt, professional, and kind, and I really appreciate the help she provided me with. She made switching over auto insurances a breeze."
We responded:
"Angela, thank you for your review! I'm happy to hear that Taylor was able to assist you promptly and find the coverage you needed at a great rate. It's wonderful to know that the transition to your new auto insurance was smooth and easy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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isabelle lima

July 24, 2025

5  out of  5
rating by isabelle lima
"Parker was my agent and he was FANTASTIC! He let me know all of the various options for coverage I had and what they all entailed. I received a much lower monthly rate than my previous auto insurance which is the biggest win of all."
We responded:
"Isabelle, thank you for your wonderful feedback! I'm so happy to hear that Parker provided you with excellent service and helped you find a better rate. Our team is dedicated to offering the best options for your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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sean swain

July 24, 2025

5  out of  5
rating by sean swain
"Matt was very helpful in navigating my policy details"
We responded:
"Sean, thank you for the shoutout for Matt! We greatly appreciate you letting us be your good neighbor."
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Yovana

July 24, 2025

5  out of  5
rating by Yovana
"Very good insurance company. Thank you, Blanca Sánchez, for your excellent service. I recommend them."
We responded:
"Hey, Yovana! Thank you for the recommendation and for mentioning Blanca’s excellent service. We’re so glad you’re happy with your insurance experience here. We truly appreciate your support."
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Tam Tran

July 23, 2025

5  out of  5
rating by Tam Tran
"I typically call into the office to pay for my family’s policy. Everyone at the office that I’ve talked to has been super pleasant compared to other insurance company. Called in today for the usual and Ryan picked up, he answered all of my questions and also provided more insight on how I could save even more on my policy’s. My experience with him has been stellar!!! So glad I switched over to Joanne’s Office."
We responded:
"Thank you for your review, Tam! I'm happy to hear that Ryan was able to assist you and provide valuable insights on your policy. It's wonderful to know that your experience with our office has been so positive. We’re here to help with any future needs!"
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Rick Woodcock

July 23, 2025

5  out of  5
rating by Rick Woodcock
"Fast, efficient, knowledgeable and saved me money."
We responded:
"Thank you, Rick! I'm happy you found our service fast and efficient. It's great to know we could help you save money. If you have any more questions or need assistance, feel free to reach out anytime!"
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cynthia tezaris

July 17, 2025

5  out of  5
rating by cynthia tezaris
"Ryan was very helpful and knowledgeable!"
We responded:
"Cynthia, thank you for your review! I'm happy to hear that Ryan was able to assist you with his expertise. Our team is dedicated to providing knowledgeable support. Let us know if there's anything else we can do for you!"
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Lindy Kelley

July 15, 2025

5  out of  5
rating by Lindy Kelley
"KC was very knowledgeable helping us change cars on our insurance. Extremely helpful!"
We responded:
"Thank you for your review, Lindy! I'm happy to hear that KC was able to assist you with your insurance. Our team is dedicated to providing knowledgeable and helpful service. Let us know if there's anything else we can do for you!"
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Sean Korb

July 11, 2025

5  out of  5
rating by Sean Korb
"Awesome job! Complicated assurance process and I was well informed every step of the way, only good options were offered even though I declined 1 or 2 it was a very smooth exchange. Great job! 👏👍👏👍"
We responded:
"Thank you, Sean! I'm happy to know that you found the assurance process smooth and well-informed. It's great to hear that the options provided met your expectations. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Learra Alip

Learra Alip

July 11, 2025

5  out of  5
rating by Learra Alip
"I was looking for the best auto insurance rate I could find moving to the area, and Parker was very helpful and responsive throughout the whole process from getting the quote to purchasing the policy."
We responded:
"Thank you, Learra! I'm happy to hear that Parker was able to assist you effectively with your insurance needs. We strive to provide attentive and responsive service, and it's great to know Parker delivered on that. If you have any more questions or need further assistance, feel free to reach out!"
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Barry Westfall

July 11, 2025

5  out of  5
rating by Barry Westfall
"My review is this: I’m 58, a working musician, a machinist and a small business owner. I’ve met a lot of people up and down the East coast, all races and ages. So I have a pretty good idea who’s good, and who’s bad. I had the pleasure of working with a young man Parker. Very positive and easy to work with. He asked all the right questions to get me the absolute lowest price he could. Not only did he beat my old insurance company by $60 a month, he was able to cover both a my truck and my car where the old “lizard” company couldn’t do that for under $200 month and i had to set up auto pay just to get it down to that!!!! Oh and yeah, my license isn’t perfect either. KUDOS and a big thank you to State Farm and my new agent Parker!!! All in all, I can confidently and do highly recommend State Farm insurance! Give a call if you like saving money! Ask for Parker! Barry D. Westfall"
We responded:
"Thank you for sharing your experience, Barry! I'm happy to hear that Parker was able to assist you so effectively and help you save money on your insurance. It's great to know that you found our service both positive and beneficial. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of d michael richey

d michael richey

July 11, 2025

5  out of  5
rating by d michael richey
"Excellent to work with. Very helpful and informative!! Thank you!"
We responded:
"Thank you! I'm happy to hear that you found our service helpful and informative. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Robin Hoover

Robin Hoover

July 11, 2025

5  out of  5
rating by Robin Hoover
"My daughter and I went in today and had the pleasure of meeting KC. She was a huge help in sorting out our needs as my daughter is leaving for USMC boot camp. She helped us weigh our options and make the best decision for us. Thanks so much!! This is why I am a 30+ year State Farm customer!!"
We responded:
"Thank you, Robin! I'm delighted to hear that KC was able to assist you and your daughter with your insurance needs. It's wonderful to know that our team's support has contributed to your long-standing relationship with State Farm. If there's anything else we can do for you, just let us know!"
Profile photo of Krista Fuchs

Krista Fuchs

July 11, 2025

5  out of  5
rating by Krista Fuchs
"Susan assisted me this time, but I've spoken with almost all of the lovely people ( marie, matt and taylor being a few others!) at this office and I have no complaints! They're absolutely wonderful, they work diligently to get me the best rate for my car insurance and bundled with my home insurance aswell! I couldn't be happier. Highly recommend giving them a call to see how they can help you!"
We responded:
"Thank you, Krista! I'm delighted to hear that Susan and the rest of our team, including Marie, Matt, and Taylor, have provided you with such a positive experience. It's fantastic that you're satisfied with the rates and service for your insurance. We appreciate your recommendation and are always here to help with any future needs!"
Profile photo of Krista Blair

Krista Blair

July 9, 2025

5  out of  5
rating by Krista Blair
"I talked with Taylor and she was AMAZING explained everything so well to me I love that she gave me her own opinions on what she would do if she was me she’s definitely someone that I feel comfortable reaching out to with questions!"
We responded:
"Thank you for your review, Krista! I'm happy to hear that Taylor provided you with such a positive experience and valuable insights. It's great to know you feel comfortable reaching out with questions. We're here whenever you need us!"
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Jody Gramley

July 8, 2025

5  out of  5
rating by Jody Gramley
"Always there to help, especially Ryan , who always digs in to find me the answer. Been a customer for 10 years!"
We responded:
"Thank you, Jody! I'm happy to hear that Ryan has been so helpful in finding answers for you. We truly appreciate your loyalty over the past 10 years. If there's anything else we can assist you with, just let us know!"
Profile photo of rilee kublick

rilee kublick

July 8, 2025

5  out of  5
rating by rilee kublick
"Parker was such a great help and got me everything I needed"
We responded:
"Thank you, Rilee! I'm happy to hear that Parker was able to assist you and provide everything you needed. Our team is dedicated to offering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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John Tudor

July 7, 2025

5  out of  5
rating by John Tudor
"I had a very Pleasant and productive experience dealing with Taylor. She was able to find me a home in's policy that worked for us as well as not breaking the bank which in the state of Florida is saying something. Corey Tudor"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Taylor was able to assist you in finding an insurance policy that fits your needs and budget. It's wonderful to know that our team could make a difference for you in Florida. If you need anything else, feel free to reach out!"
Profile photo of Caksher Walsh

Caksher Walsh

July 4, 2025

5  out of  5
rating by Caksher Walsh
"Ryan Schilleman was amazing with answering all my questions and concerns."
We responded:
"Thank you, Caksher! I'm happy to hear that Ryan was able to assist you with your questions and concerns. Our team is dedicated to providing excellent service, and it's great to know Ryan delivered that for you. If you need anything else, feel free to reach out!"