Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 27, 2023

5  out of  5 rating by Leah
"Joanna Dauphin and her agency has been great to work with!"

David Tilford

January 15, 2023

5  out of  5 rating by David Tilford
"We recently moved to the area after having been with the another insurance agent for over 30 years. We were first greeted by our new Account Manager, Taylor, and Taylor has absolutley hit it out of the park in customer service! You will not find a more responsive, respectful, and customer oriented account manager anywhere else!"

Stephan Penczek

November 8, 2022

5  out of  5 rating by Stephan Penczek
"Joanne’s office is the best. They are always very helpful and get you any information you may need in a timely manner. Thank you to you and your team for all the hard work!"

OneTree CBD

September 6, 2022

5  out of  5 rating by OneTree CBD
"Joanne was incredibly helpful and patient through the whole process of getting insurance for my business. She was quick to respond, thorough, and very competent. I would recommend her to anyone looking for insurance."

Bill Salyer

June 10, 2022

5  out of  5 rating by Bill Salyer
"Somebody that cares for there customer"


May 12, 2022

5  out of  5 rating by Casha
"They saved me a lot of money. It's worth the switch. Tell Melanie I sent you!"

Ellie M

May 10, 2022

5  out of  5 rating by Ellie M
"Joanne has been my agent for over four years. She and her staff are the best! They’re knowledgeable, helpful, and extremely involved in the community. You don’t see home town service like this anymore. I highly recommend JoAnne’s State Farm to cover all your risks under one plan. They will get you all the discounts possible, and they’ll make sure you are well taken care of for life."

Nick Armes

May 6, 2022

5  out of  5 rating by Nick Armes
"Mel is fantastic! Great service, very friendly and explained everything very well. Looking forward to working with her in the future!"

Raymond Zeringue Jr

May 3, 2022

5  out of  5 rating by Raymond Zeringue Jr
"First Class Service, Always."


April 19, 2022

5  out of  5 rating by Ariane
"Melanie is exceptional! I'm pretty lucky to have found such a nice, personable agent. You won't find a better price anywhere else, so I highly recommend reaching out to them regarding insurance!"

Jessica King

April 11, 2022

5  out of  5 rating by Jessica King
"I cannot put into words how grateful I am for Joanne and Will. My previous insurance agency had nothing but outrageous insurance plans to choose from upon renewal. I got a referral from a friend to speak with Joanne, the very next day I had rates that were less than half the size of the other for the same type of coverage! They helped me out tremendously, were very professional and I definitely recommend them!"

Piper Murray

April 1, 2022

5  out of  5 rating by Piper Murray
"Mel is the most helpful, kind, professional out there. She helped me understand what I am purchasing and pointed me in the right direction for my life insurance. It was so easy! She helped my mom, my sisters, and now me... Super cool! Thanks Mel!!"

Karlos Franklin

March 31, 2022

5  out of  5 rating by Karlos Franklin
"Really nice experience !!!"


March 30, 2022

5  out of  5 rating by SEKAR NAIDU
"I spoke to Mel to get quote for my Home and Auto insurance. She gave all the needed information to make my decision very quick. The entire journey was very pleasant. Melanie is a very nice and very knowledgeable person."

Leanne Wilson

March 29, 2022

5  out of  5 rating by Leanne Wilson
"When I decided to go back to State Farm, for auto and renters insurance. I chose a local office and I’m so glad I chose this one. Mel, was so helpful, she made switching back over easy. She was very easy to talk to, answered all my questions. She was patient, detailed, Professional and efficient. I recommend State Farm and definitely this location (ask for Mel) to anybody who is looking for local insurance."

Tony Love

February 24, 2022

1  out of  5 rating by Tony Love
"OWNER OF BUILDING IS RACIST!!! Drives black Mercedes!!!"

Christopher Schmidt

February 23, 2022

5  out of  5 rating by Christopher Schmidt
"We spoke with several agents from different agencies today. I can't adequately put into words what a positive difference Melanie Espinosa made helping us make informed decisions about insurance for my daughter. She wasn't selling anything or bragging about how great State Farm is. Instead, she just pleasantly as ever, provided us with all the information we needed to make our own choices allowing me to decide that She and State Farm are the best! I am 47 years old, and this is not the first time I have shopped for car insurance but it was certainly the most pleasant. Thank you Mel. You rock!!! I WILL be calling you soon to help us with our other policies in the future. --Chris, Christine and Sarina"

Morgan Lyon

February 12, 2022

1  out of  5 rating by Morgan Lyon
"Don't use State Farm. They'll just use your money to advertise more instead of improving their services."

Tri Nguyen

February 10, 2022

5  out of  5 rating by Tri Nguyen
"Working with Melanie Espinosa is great. She helped us get great auto insurance with very reasonable expense."

Matt Eidemiller

February 9, 2022

5  out of  5 rating by Matt Eidemiller
"Joanne and Mel made our insurance transition easy and patiently answered all of our questions along the way. Glad we selected them as our new State Farm Insurance representatives."

Rita Garcia

February 8, 2022

5  out of  5 rating by Rita Garcia
"I have both home and auto insurance through Joanne Dauphin State Farm. Very good rates with a bundle (home and auto) and excellent customer service. Highly recommended."

William Dreyer

January 20, 2022

5  out of  5 rating by William Dreyer
"I was buying a new home and needed insurance. My real estate agent suggested Joanne Dauphin's State Farm agency. Her assistant Melanie took some information over the phone, asked me to forward the inspection reports for the house and sent me a quote. The quote was about half of what I expected. I've bought and sold several homes during my lifetime (I am 75) and this was the easist and fastest insurance quote I've ever received. Very professional and working with Mel was a joy. Highly recommended."


January 14, 2022

5  out of  5 rating by Anthony
"Great staff took care of all my needs . Very satisfied i chose this branch . Very knowledgeable and worked hand in hand with my SF agent in NY to combine policies , saving me time and money . Just an update, i recently had Nick and others in the office assist me and everyone was so helpful. Thanks to the whole staff for helping me out ."

ron peleschak

January 13, 2022

5  out of  5 rating by ron peleschak
"Melanie was outstanding, helping me with auto insurance. She was knowledgeable and professional."

Alyssa Dowd

January 12, 2022

5  out of  5 rating by Alyssa Dowd
"Will is the best!"